Frequently Asked Questions
Is Britannia Airport Cars a licensed company?
Yes, Britannia Airport Cars is a fully licensed company, authorized by
the Transport for London Taxi & Private Hire. Our license number
is 009659.
What areas do Britannia Airport Cars serve?
We provide services to all major London airports and across the city.
Our services are tailored to meet the needs of both local residents
and international travelers.
What types of services does Britannia Airport Cars offer?
We offer a range of services, including airport transfers, corporate
travel, sightseeing tours, event transportation, and 24/7 availability
for any travel needs.
How can I book a ride with Britannia Airport Cars?
Booking with us is easy and convenient. You can book online through
our website, send us a message via WhatsApp, or email us for
reservations.
Can I pre-book a car with Britannia Airport Cars?
Absolutely! We encourage pre-booking to ensure that your travel plans
are secured. You can pre-book your ride through any of our booking
channels.
Are there any advantages to pre-booking a car?
Pre-booking ensures that your travel arrangements are in place ahead
of time. It guarantees vehicle availability and gives you peace of
mind.
Does Britannia Airport Cars offer a Meet & Greet service?
Yes, we offer a complimentary Meet & Greet service at all London
airports. Our driver will be waiting for you at the arrivals hall with
a sign displaying your name, ready to assist you with your luggage.
What is included in the Meet & Greet service?
YOur Meet & Greet service includes a personal greeting at the
airport arrivals hall, assistance with luggage, and escorting you to
your vehicle for a smooth departure from the airport.
What’s the difference between a minicab and a black cab?
Minicabs, like those operated by Britannia Airport Cars, must be
pre-booked and offer a fixed price for journeys. Black cabs, on the
other hand, can be hailed on the streets and use a meter to determine
the fare.
Why should I choose a minicab over a black cab?
Minicabs often provide a more cost-effective service with the
convenience of pre-booking and fixed fares. They are ideal for planned
journeys, airport transfers, and when you require a specific type of
vehicle.
How are fares calculated for Britannia Airport Cars?
Our fares are fixed and communicated at the time of booking. We
believe in transparent pricing with no hidden costs, ensuring you know
exactly what you are paying for.
What payment methods are accepted by Britannia Airport Cars?
We accept various payment methods, including major credit/debit cards
and online payments. Payment can be made at the time of booking or in
the car.
What type of vehicles does Britannia Airport Cars use?
Our fleet includes a range of modern, well-maintained vehicles
including luxury sedans, spacious SUVs, and larger vans for group
travel. All our vehicles are equipped with essential amenities for
your comfort.
Are your drivers experienced and professional?
Absolutely. Our drivers are highly experienced, professionally
trained, and knowledgeable about the best routes across London. They
are committed to providing a safe, comfortable, and enjoyable journey.
How does Britannia Airport Cars ensure passenger safety?
Passenger safety is our top priority. Our vehicles undergo regular
maintenance and safety checks. Additionally, our drivers are trained
in safe driving practices and customer service.
Does Britannia Airport Cars comply with COVID-19 safety regulations?
Yes, we strictly adhere to COVID-19 safety guidelines, including
regular sanitization of vehicles, wearing masks, and practicing social
distancing as required.
Can I request a child seat?
Yes, we can provide a child seat upon request. Please mention this
requirement at the time of booking.
Is there a cancellation policy?
Yes, we have a fair cancellation policy. Please inform us as soon as
possible if your plans change. Details of our cancellation policy can
be found on our website.