Frequently Asked Questions
Is Britannia Airport Cars a licensed company?
Yes, Britannia Airport Cars is a fully licensed company,
authorized by the Transport for London Taxi & Private Hire.
Our license number is 009659.
What areas do Britannia Airport Cars serve?
We provide services to all major London airports and across the
city. Our services are tailored to meet the needs of both local
residents and international travelers.
What types of services does Britannia Airport Cars offer?
We offer a range of services, including airport transfers,
corporate travel, sightseeing tours, event transportation, and
24/7 availability for any travel needs.
How can I book a ride with Britannia Airport Cars?
Booking with us is easy and convenient. You can book online
through our website, send us a message via WhatsApp, or email us
for reservations.
Can I pre-book a car with Britannia Airport Cars?
Absolutely! We encourage pre-booking to ensure that your travel
plans are secured. You can pre-book your ride through any of our
booking channels.
Are there any advantages to pre-booking a car?
Pre-booking ensures that your travel arrangements are in place
ahead of time. It guarantees vehicle availability and gives you
peace of mind.
Does Britannia Airport Cars offer a Meet & Greet service?
Yes, we offer a complimentary Meet & Greet service at all
London airports. Our driver will be waiting for you at the
arrivals hall with a sign displaying your name, ready to assist
you with your luggage.
What is included in the Meet & Greet service?
YOur Meet & Greet service includes a personal greeting at the
airport arrivals hall, assistance with luggage, and escorting you
to your vehicle for a smooth departure from the airport.
What’s the difference between a minicab and a black cab?
Minicabs, like those operated by Britannia Airport Cars, must be
pre-booked and offer a fixed price for journeys. Black cabs, on
the other hand, can be hailed on the streets and use a meter to
determine the fare.
Why should I choose a minicab over a black cab?
Minicabs often provide a more cost-effective service with the
convenience of pre-booking and fixed fares. They are ideal for
planned journeys, airport transfers, and when you require a
specific type of vehicle.
How are fares calculated for Britannia Airport Cars?
Our fares are fixed and communicated at the time of booking. We
believe in transparent pricing with no hidden costs, ensuring you
know exactly what you are paying for.
What payment methods are accepted by Britannia Airport Cars?
We accept various payment methods, including major credit/debit
cards and online payments. Payment can be made at the time of
booking or in the car.
What type of vehicles does Britannia Airport Cars use?
Our fleet includes a range of modern, well-maintained vehicles
including luxury sedans, spacious SUVs, and larger vans for group
travel. All our vehicles are equipped with essential amenities for
your comfort.
Are your drivers experienced and professional?
Absolutely. Our drivers are highly experienced, professionally
trained, and knowledgeable about the best routes across London.
They are committed to providing a safe, comfortable, and enjoyable
journey.
How does Britannia Airport Cars ensure passenger safety?
Passenger safety is our top priority. Our vehicles undergo regular
maintenance and safety checks. Additionally, our drivers are
trained in safe driving practices and customer service.
Does Britannia Airport Cars comply with COVID-19 safety regulations?
Yes, we strictly adhere to COVID-19 safety guidelines, including
regular sanitization of vehicles, wearing masks, and practicing
social distancing as required.
Can I request a child seat?
Yes, we can provide a child seat upon request. Please mention this
requirement at the time of booking.
Is there a cancellation policy?
Yes, we have a fair cancellation policy. Please inform us as soon
as possible if your plans change. Details of our cancellation
policy can be found on our website.