Frequently Asked Questions
Is Britannia Airport Cars a licensed company?
Yes, Britannia Airport Cars is a fully licensed company, authorized by the Transport for London
Taxi & Private Hire. Our license number is 009659.
What areas do Britannia Airport Cars serve?
We provide services to all major London airports and across the city. Our services are tailored
to meet the needs of both local residents and international travelers.
What types of services does Britannia Airport Cars offer?
We offer a range of services, including airport transfers, corporate travel, sightseeing tours,
event transportation, and 24/7 availability for any travel needs.
How can I book a ride with Britannia Airport Cars?
Booking with us is easy and convenient. You can book online through our website, send us a
message via WhatsApp, or email us for reservations.
Can I pre-book a car with Britannia Airport Cars?
Absolutely! We encourage pre-booking to ensure that your travel plans are secured. You can
pre-book your ride through any of our booking channels.
Are there any advantages to pre-booking a car?
Pre-booking ensures that your travel arrangements are in place ahead of time. It guarantees
vehicle availability and gives you peace of mind.
Does Britannia Airport Cars offer a Meet & Greet service?
Yes, we offer a complimentary Meet & Greet service at all London airports. Our driver will be
waiting for you at the arrivals hall with a sign displaying your name, ready to assist you with
your luggage.
What is included in the Meet & Greet service?
YOur Meet & Greet service includes a personal greeting at the airport arrivals hall, assistance
with luggage, and escorting you to your vehicle for a smooth departure from the airport.
What’s the difference between a minicab and a black cab?
Minicabs, like those operated by Britannia Airport Cars, must be pre-booked and offer a fixed
price for journeys. Black cabs, on the other hand, can be hailed on the streets and use a meter
to determine the fare.
Why should I choose a minicab over a black cab?
Minicabs often provide a more cost-effective service with the convenience of pre-booking and
fixed fares. They are ideal for planned journeys, airport transfers, and when you require a
specific type of vehicle.
How are fares calculated for Britannia Airport Cars?
Our fares are fixed and communicated at the time of booking. We believe in transparent pricing
with no hidden costs, ensuring you know exactly what you are paying for.
What payment methods are accepted by Britannia Airport Cars?
We accept various payment methods, including major credit/debit cards and online payments.
Payment can be made at the time of booking or in the car.
What type of vehicles does Britannia Airport Cars use?
Our fleet includes a range of modern, well-maintained vehicles including luxury sedans, spacious
SUVs, and larger vans for group travel. All our vehicles are equipped with essential amenities
for your comfort.
Are your drivers experienced and professional?
Absolutely. Our drivers are highly experienced, professionally trained, and knowledgeable about
the best routes across London. They are committed to providing a safe, comfortable, and
enjoyable journey.
How does Britannia Airport Cars ensure passenger safety?
Passenger safety is our top priority. Our vehicles undergo regular maintenance and safety
checks. Additionally, our drivers are trained in safe driving practices and customer service.
Does Britannia Airport Cars comply with COVID-19 safety regulations?
Yes, we strictly adhere to COVID-19 safety guidelines, including regular sanitization of
vehicles, wearing masks, and practicing social distancing as required.
Can I request a child seat?
Yes, we can provide a child seat upon request. Please mention this requirement at the time of
booking.
Is there a cancellation policy?
Yes, we have a fair cancellation policy. Please inform us as soon as possible if your plans
change. Details of our cancellation policy can be found on our website.